Selling Your Car FAQs

Frequently Asked Questions about How to Sell a Car

How much will I get for my car?

If you are wanting CashNow this depends on a number of factors, and we must appraise the vehicle in your local dealership before an offer can be made. You need to book an appointment to have your car appraised. You can complete this online form here, or call us on 0800 887 637. If you want to sell through auction, what you get for your car will depend on the outcome of the auction, and the reserve you set.

(Please note that we will no longer be issuing cheques from the 31st of July 2021. Please also check with your banks as to when they will stop processing cheques as well.)

Do I have to bring my car in?

Yes. Wmust appraise the vehicle in your local dealership before an offer can be made. You need to book an appointment to have your car appraised. You can do this online here, or call us on 0800 887 637.

Will you buy my car?

We will purchase just about any car, or can help you sell it through auction. Just to be sure, you need to bring your car in for an appraisal, and you will need an appointment. You can do this online here, or call us on 0800 887 637.

How do I sell for CashNow?

CashNow is great if you’re in a hurry to sell or don't want to sell by auction. Book an appraisal, bring your car in at the agreed time and we'll make you an offer on the spot.

Can I sell my car if there’s money owing on it still?

You need to talk to your finance company about your current finance contract and if you can sell the vehicle before your loan is paid off. If you can, then we can help.

How do I know I’m getting a fair price for my car?

When you bring your car in, we’ll give you a free appraisal. Appraisals are done by our experienced consultants, to book an appraisal, call or email your nearest Turners dealership.

What are Seller’s Fees?

When you sell a car at one of our auctions, we charge a Seller’s Fee that covers the time we spend managing the sale process – from marketing your car to arranging the change of ownership. We also charge an administration fee each time the car goes through an auction.
View our Seller’s Fees.

Will Turners advertise my vehicle?

All of the cars we sell are advertised on Turners website and on many other major car sales websites in New Zealand.

How do I sell a car through auction?

Selling a car at Turners is really easy.  Just book an appraisal, come in at the agreed time and we’ll do the rest. All we need you to do is set the reserve – we take care of advertising, buyer negotiations and change of ownership. There are fees to sell by auction find out more here).

If I'm selling by auction, how do I set my reserve price?

Our auction consultant will help you decide on a fair reserve price. Before you set your reserve, it pays to do some research. Here are a few tips:

Research on our website: There are hundreds of cars on our website, with estimated auction prices and Buy Now prices for you to review.

Attend an auction: Anyone can attend our public auctions (or watch online via Turners Live) to see what cars sell for. Find upcoming car auctions.

Get an appraisal: We offer auction sellers a free appraisal to help set their auction reserve. You must bring your vehicle on site to get this appraisal done.

How can I get the best price at auction?

Clean, tidy cars get a better price at auction. Make sure you have removed rubbish and personal belongings, cleaned the car and vacuumed it. You can also pay for valet service at any of our dealerships – contact your local Turners dealership for details.

Can I find out what a car I was interested in sold for through auction?

Unfortunately, no. This is due to respect the privacy of the purchaser.

What Terms and Conditions apply when selling by auction?

There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.

If you offer me a price for my car, how long is this offer valid for?

An offer is valid for 7 days but is dependent on the vehicle being in the same condition, and traveled no further than 100km’s since appraisal.

What do I need to bring with me?

Please bring your drivers licence and your bank account details.