Change Password

Check your email for a verification code to enter below, then enter a new password.

Didn’t receive the email? Check your spam folder. Alternatively, you can contact us on 0800 887 637

How to create a safe, memorable password

  • Your password must be at least 12 characters long, with no spaces.
  • Make your password long and strong - Use a string of phrases of at least 3-4 words, like ‘Coffeelemoncup’.
  • Don’t reuse passwords - Use a different password for each of your online accounts.
  • Don’t use personal information like names or birthdays.
  • You can use a password manager to create, save and manage your passwords for you.

Learn more about creating a safe, memorable password.

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