Tools & Tips

Frequently Asked Questions about How to Buy a Bus, Caravan & Motorhome

How do I find the bus that I want?

All of our buses, motorhomes and caravans are listed on this website with detailed information and photos. You can search by a range of criteria including auction location, date and keyword. 

Our website has a Saved Search tool that lets you set alerts for specific items you are looking for. When we list an item matching your description, we will email you. You can also add listings to a Watch List that alerts you to an upcoming auction.

To use Saved Search or Watch List, you will need to register on our website. Register now. 

How do I find out what is coming up for auction?

The easiest way to find out what is coming up for auction is to view our online auction catalogues. You can find them here.

How do I know how much to pay?

Whether you’re buying or selling, it pays to research what the bus, motorhome or caravan is worth. Research retail prices: Check retail websites to get an understanding of retail prices.

Does an asset bought at Turners come with a warranty?

When you buy an asset or vehicle from us, we guarantee a number of things, including:
- No money owing
- Sold by the legal owner

For more information about what we guarantee, read our Buyer Terms and Conditions.

You may also be covered by the Consumer Guarantees Act, learn more here.

How do I pay for the bus I’ve just bought?

Turners accepts most forms of payment, however Turners cannot release your asset until the funds have cleared. You can make payment immediately using cash, EFTPOS, Visa, Mastercard. Turners does not accept cheques, American Express, Discover, Diners Club, Union Pay, UCB or Qcard. Direct credit or bank transfer are accepted, however in most cases funds do not clear immediately.

If you require Finance, there are on-site consultants available at every branch that will be able to help you. Or you can sign-up online for pre-approved finance.  We can usually approve finance within 2 hours.

Please note:

-          each bank sets different limits as to how much money can be transferred via EFTPOS in a 24 hour period. Turners has no control over these limits.

-          With direct credit or bank transfer funds usually take at least a day to clear. The vehicle cannot be released until the funds have cleared.

-          A 2% fee is charged on all credit card transactions. You will only be able purchase to the limit on your credit card.

-          We are unable to accept cheques.

Buying at Auction:

You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher) after the auction. This deposit is non-refundable. You must pay the balance by 12pm the day after the auction. You can make payment by cash, EFTPOS, Visa, Mastercard or direct credit/bank transfer. Please note the limitations above of each form of payment –Turners cannot release your asset until the funds have cleared and are in our bank account.

Buying with Buy Now:

In-Branch
You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher). The balance must be paid by within 24 hours. This deposit is non-refundable. Please note the limitations above of each form of payment –Turners cannot release your asset until the funds have cleared and are in our bank account.

Online
You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher). The balance must be paid by within 24 hours.  The balance must be paid at the branch. Please be aware that Turners cannot release the asset to you until the funds are cleared, and that this is usually at least 1 day for most banks. 

What are Buyer’s Fees?

When you buy at one of our auctions, we charge a Buyer’s Fee that covers our guarantee that the good is not stolen, and that there is no money owing.

View our Buyer’s Fees.

What Terms and Conditions apply when buying at Turners?

There are a number of Terms and Conditions that apply to sale by auction and Buy Now. 
View our Buyer Terms and Conditions.

What terms and conditions apply to Turners Live?

There are a number of Terms and Conditions that apply to Turners Live.
View our Turners Live Terms and Conditions.

What terms and conditions apply for tenders?

There are a number of Terms and Conditions that apply to Tenders..
View our Tender Terms and Conditions.

Frequently Asked Questions about Selling a Bus, Caravan & Motorhome

What kinds of buses do you sell?

We sell everything!

How do I sell buses through auction?

We can sell on behalf of private individuals but if you need to talk to a consultant, call your nearest Turners branch for help. 

What are Seller’s Fees?

When you sell at one of our auctions, we charge a Seller’s Fee that covers the time we spend managing the sale process.

View our Seller’s Fees.

What Terms and Conditions apply when selling by auction?

There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.

Frequently Asked Questions about Turners Finance

Does Turners offer finance?

Turners Finance offers competitively priced loans from as little as no deposit.

Find out more about Turners Finance.

How do I get finance?

Getting personal finance through Turners is quick and easy. You can get finance at any of our branches, or through this website. Apply for finance now.

What can I borrow money for?

As well as vehicles you can use Turners Finance to pay for other things like holidays, renovations and debt consolidation.
Find out more about Turners Finance.

How much can I borrow?

The amount you can borrow will depend on your circumstances. Our Turners Finance consultants can help you decide what is affordable for you.
Contact your nearest Turners branch to talk to our Turners Finance team.
Use our Loan Calculator to find out how much your repayments will be.

How much deposit do I need?

Turners Finance can offer finance from no deposit – though conditions do apply.

How much will the repayments be?

We have a handy calculator that will show you how much you can borrow and what your repayments will be.
Try it now.

What if something happens and I can’t afford my repayments anymore?

We offer Payment Waiver Insurance – this is a small fee that covers you if you are no longer able to afford your loan repayments.
Find out more about Payment Waiver Insurance.