Level 3, Step 2


Level 3, Step 2

At Step 2, if the public health assessment tells us it is safe to do so:

  • retail can operate, with customers able to enter premises, wearing face coverings and keeping 2 metres apart
  • public facilities like libraries and museums can reopen, with face coverings and 2-metre physical distancing required
  • outdoor gatherings of up to 25 people can go ahead.

In Step 2, if you are a retail business, you will be able to open your store to customers.

Your workers must wear a face covering.

Customers who enter your premises must also wear a face covering when shopping in store. 

Make sure you have ways for customers to shop safely. This includes:

  • limiting customer numbers so everyone can safely stay 2 metres apart
  • asking customers to stay home if they are unwell
  • reminding customers to scan in using the NZ COVID Tracer app every time they enter your store
  • offering contactless options for payment, pick up and delivery
  • providing hand sanitiser for people to use, and regularly cleaning and disinfecting shared surfaces.

When you come in and see us, we do ask that you help us maintain safety guidelines as below. All our staff will be wearing masks. Our commitment remains firm to keep our staff and our customers safe. There have been processes put in place around sanitizing goods and high traffic areas.

  • Level 2 means you can interact with us just like normal, but with a big focus on safety, which is our first priority. The rules below must be followed
  • You must wear a mask, if you do not have one, we can provide one
  • Scan the QR code to sign in
  • Maintain 2 metre social distancing rules
  • Make use of our hand sanitiser