Tools & Tips

Frequently Asked Questions about How to Buy a Truck

How do I find the asset that I want?

We get new stock frequently, and all of our trucks and machinery are listed on this website with detailed information and photos.
Our website has a Saved Search tool that lets you set alerts for specific assets you are looking for. When we list a car matching your description, we will email you. You can also add listings to a watchlist that alerts you to an upcoming auction. To use Saved Search or Watchlist, you will need to register on our website. Register now.

How do I find out what is being auctioned today?

The easiest way to find out what assets are being auctioned today is to view our online auction catalogues. You can find them here.

How do I know if the asset I like has mechanical problems?

We recommend you get an independent mechanical check before buying any used asset. This will tell you if the asset needs maintenance, has problems or has been in an accident. 
We can help you arrange an independent check – call or email your nearest Turners branch  for more information.

What other problems could the asset have?

Buying an asset is a big investment. It is important to check the following:

Is there a debt owing on the vehicle? If you buy an asset with money owing on it, you can be made to repay the original debt.

Is the seller the legal owner? Make sure the asset you are buying is not stolen.

 

When you buy an asset from Turners, we guarantee that the vehicle is not stolen and you will not have to pay if there is an unpaid finance debt on a vehicle bought from us. This is called clear title.

How do I know how much I pay?

Whether you’re buying or selling, it pays to research what the asset is worth. Here are a few tips for understanding asset values:

Research on our website: There are hundreds of assets on our website, with estimated auction values and Buy Now prices for you to review.

Attend an auction: Anyone can attend our public auctions (or watch online via Turners Live) to see what assets sell for. View upcoming auctions.

How do I know whether the vehicle is safe?

An independent mechanical check will tell you whether there are any problems with the vehicle that might make it unsafe to drive.For help arranging an independent mechanical inspection, contact your nearest branch

Does an asset bought at Turners come with a warranty?

When you buy an asset vehicle from us, we guarantee a number of things, including:
- No money owing
- Sold by the legal owner

For more information about what we guarantee, read our Buyer Terms and Conditions.

You may also be covered by the Consumer Guarantees Act, learn more here.

How does Buy Now work?

Turners has a huge range of Buy Now Trucks on offer. These have a fixed price and you can buy them on the spot without having to wait for an auction. Learn more about Buy Now.

How do I bid?

Bidding is as easy as raising your hand, or bidders card in the air, but you do need to be registered to bid in an auction.
Our auctioneers and bid spotters will be looking out for your bid. They know the difference between an itchy nose and a proper bid.
For more information, download our Auction Buyer’s Guide.

How do I bid online?

You can bid in our Trucks and Machinery auctions online - bidding is as simple as clicking your mouse. Learn more here.

 

How do I place an online tender?

For instructions about how to place an online tender, please click here.

How do I pay for the asset I've just bought?

When you buy an asset at auction, you need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher) after the auction. You can make payment by cash, EFTPOS, Visa or Mastercard.
You must pay the balance by 12pm on the day after the auction. You can make payment by cash, EFTPOS, credit card or direct debit.
Please note that we charge an extra 2% on all credit card transactions. We are unable to accept cheques.

What are Buyer’s Fees?

When you buy an asset at one of our auctions, we charge a Buyer’s Fee that covers our guarantee that the asset is not stolen,there is no money owing and the change of ownership (if applicable). View our Buyer’s Fees.

How can I transport the asset I've bought?

Turners can help you arrange to have the asset you’ve bought transported to another city. For more information, call your nearest Turners branch.

What Terms and Conditions apply when buying at Turners?

There are a number of Terms and Conditions that apply to sale by auction and Buy Now. 
View our Buyer Terms and Conditions.

What terms and conditions apply to Turners Live?

There are a number of Terms and Conditions that apply to Turners Live.
View our Turners Live Terms and Conditions.

What terms and conditions apply for tenders?

There are a number of Terms and Conditions that apply to Tenders..
View our Tender Terms and Conditions.

Frequently Asked Questions about How to Sell a Truck

What does Turners sell?

We sell any kind of car, truck, van or motorbike or machinery. It doesn’t matter how old or new it is, or what condition it’s in. We can also sell rare, classic and exotic vehicles. We even sell damaged vehicles!
If you want to sell an asset, call your nearest Turners branch.

How do I sell an asset through auction?

Selling by auction is easy – we take care of everything, including advertising, buyer negotiations and change of ownership.
Learn more about selling by auction.

If I'm selling by auction, how do I set my reserve?

Our auction consultant will help you decide on a fair reserve price.
Before you set your reserve, it pays to do some research. Here are a few tips for getting to grips with asset values:

Research on our website: There are hundreds of assets on our website, with estimated auction values and Buy Now prices for you to review.

Attend an auction: Anyone can attend our public auctions (or watch online via Turners Live) to see what assets sell for. Find upcoming auctions.

Get a valuation: We offer auction sellers a free valuation to help set their auction reserve.

How do I know I’m getting a fair price for my asset?

Valuations are done by our experienced consultants, who are expert in asset values.
To book a valuation, call or email your nearest Turners branch.

Will Turners advertise my vehicle?

All of the assets we sell are advertised on our website and on many other major vehicle sales websites in New Zealand.

What are Seller’s Fees?

When you sell a asset at one of our auctions, we charge a Seller’s Fee that covers the time we spend managing the sale process – from marketing your asset to arranging the change of ownership. We also charge an administration fee each time the asset goes through an auction. View our Seller’s Fees.

What Terms and Conditions apply when selling by auction?

There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.

Frequently Asked Questions about Turners Finance

Does Turners offer finance?

Turners Finance offers competitively priced loans from as little as no deposit.

Find out more about Turners Finance.

How do I get finance?

Getting personal finance through Turners is quick and easy. You can get finance at any of our branches, or through this website. Apply for finance now.

What can I borrow money for?

As well as vehicles you can use Turners Finance to pay for other things like holidays, renovations and debt consolidation.
Find out more about Turners Finance.

How much can I borrow?

The amount you can borrow will depend on your circumstances. Our Turners Finance consultants can help you decide what is affordable for you.
Contact your nearest Turners branch to talk to our Turners Finance team.
Use our Loan Calculator to find out how much your repayments will be.

How much deposit do I need?

Turners Finance can offer finance from no deposit – though conditions do apply.

How much will the repayments be?

We have a handy calculator that will show you how much you can borrow and what your repayments will be.
Try it now.

What if something happens and I can’t afford my repayments anymore?

We offer Payment Waiver Insurance – this is a small fee that covers you if you are no longer able to afford your loan repayments.
Find out more about Payment Waiver Insurance.