Tools & Tips

TOOLS & TIPS FOR BUYERS

How do I find the boat that I want?

All of our boats and marine are listed on this website with detailed information and photos. You can search by a range of criteria including auction location, date and keyword. 

Our website has a Saved Search tool that lets you set alerts for specific items you are looking for. When we list a boat matching your description, we will email you. You can also add listings to a Watch List that alerts you to an upcoming auction.

To use Saved Search or Watch List, you will need to register on our website. Register now. 

How do I find out what is coming up for auction?

The easiest way to find out what is coming up for auction is to view our online auction catalogues. You can find them here.

Can I come and view the boat?

All listings will have specific viewing times that may differ depending on the location of the boat, these will be on the listing.

Contact the branch to arrange an alternative time.

How do I know how much to pay?

Whether you’re buying or selling, it pays to research what the boat is worth. Research retail prices: Check retail websites to get an understanding of retail prices.

Do boats bought at Turners come with a warranty?

When you buy a boat from us, we guarantee a number of things, including:
- No money owing
- Sold by the legal owner

For more information about what we guarantee, read our Buyer Terms and Conditions.

Ask a consultant at your nearest branch for more information. 

What happens if something goes wrong with the good I’ve bought?

You may be covered by the Consumer Guarantees Act, learn more about this here.

How do I pay for the boat I’ve just bought?

Turners accepts most forms of payment, however Turners cannot release your asset until the funds have cleared. You can make payment immediately using cash, EFTPOS, Visa, Mastercard. Turners does not accept cheques, American Express, Discover, Diners Club, Union Pay, UCB or Qcard. Direct credit or bank transfer are accepted, however in most cases funds do not clear immediately.

If you require Finance, there are on-site consultants available at every branch that will be able to help you. Or you can sign-up online for pre-approved finance.  We can usually approve finance within 2 hours.

Please note:

-          each bank sets different limits as to how much money can be transferred via EFTPOS in a 24 hour period. Turners has no control over these limits.

-          With direct credit or bank transfer funds usually take at least a day to clear. The vehicle cannot be released until the funds have cleared.

-          A 2% fee is charged on all credit card transactions. You will only be able purchase to the limit on your credit card.

-          We are unable to accept cheques.

Buying at Auction:

You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher) after the auction. This deposit is non-refundable. You must pay the balance by 12pm the day after the auction. You can make payment by cash, EFTPOS, Visa, Mastercard or direct credit/bank transfer. Please note the limitations above of each form of payment –Turners cannot release your vehicle until the funds have cleared and are in our bank account.

Buying with Buy Now:

In-Branch
You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher). The balance must be paid by within 24 hours. This deposit is non-refundable. Please note the limitations above of each form of payment –Turners cannot release your vehicle until the funds have cleared and are in our bank account.

Online
You will need to pay a deposit of $500 or 10% of the auction price (whichever amount is higher). The balance must be paid by within 24 hours.  The balance must be paid at the branch. Please be aware that Turners cannot release the vehicle to you until the funds are cleared, and that this is usually at least 1 day for most banks. 

What are Buyer’s Fees?

When you buy at one of our auctions, we charge a Buyer’s Fee that covers our guarantee that the good is not stolen, and that there is no money owing.

View our Buyer’s Fees.

What Terms and Conditions apply when buying at auction?

There are a number of Terms and Conditions that apply to sale by auction. 
View our Buyer Terms and Conditions.

TOOLS & TIPS FOR SELLERS

What kinds of boats do you sell?

We sell everything!

How do I sell boats through auction?

We can sell on behalf of private individuals but if you need to talk to a consultant, call your nearest Turners branch for help. 

What are Seller’s Fees?

When you sell at one of our auctions, we charge a Seller’s Fee that covers the time we spend managing the sale process.

View our Seller’s Fees.

What Terms and Conditions apply when selling by auction?

There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.