FAQ-Buyers 

How do I find a car I like?
Some of our auctions have over a hundred cars for sale. At an average Turners Car Auction you'll find an array of vehicles from BMW's to Barinas, and everything in between. Exotics, late and early model cars, family cars and collectibles. There's even a wide selection of vans, trucks and other commercial vehicles available at selected auctions. Chances are that if it's out there, you'll find it at a Turners Car Auction.

How do I find out what cars are being auctioned?
On the morning or evening before each auction a selection of the vehicles available will usually be advertised in the 'Cars for sale' section of your local newspaper. We can fax you a complete listing on the day of the auction or when you arrive at the auction, you can purchase a buyer's catalogue detailing all the cars to be auctioned that day. Catalogues are available for viewing on our web site. Information is regularly updated so you will be viewing the very latest available details.

Can I take a test drive?
You're more than welcome to not only inspect any vehicle you're interested in, but also to take it for a test drive. Just check with a Turners consultant first as test drives are limited to certain times at some auctions.

Is there any guide available as to the mechanical condition of the vehicle?
At most Turners branches the majority of vehicles over $2,000 in value display an independent pre-auction condition report.

Can I get a more detailed mechanical appraisal?
Yes. For a very reasonable fee you can obtain an independent expert appraisal. To ensure the vehicle is checked in time, it pays to contact the inspection company the day before auction to arrange an appointment. Contact your nearest branch for their details.

How do I get approved as a Dealer client?
When you initially register you can opt to be registered as a dealer. Once approved you can access trade only sales and enjoy the many benefits of being a trade approved client.
You will be contacted by Turners Credit department within 24 hours to verify your dealer details and set up your dealer account. In the meantime you can register as a non dealer which will allow you access to all public auctions.
If you require access to trade areas sooner please contact the credit department directly on (09) 580 9376.

Who buys cars through Turners?                                                                        

Anyone and everyone. The types of people you'll see at Turners are as varied as the cars themselves. And they are all there because they believe it's the best way to buy the vehicle they need.

Who does Turners work for, the buyer or the seller?
Both! The Turners way gives buyers a huge choice of cars in one place and sellers a huge number of potential buyers in one place. We honestly believe everyone wins at Turners. 

What if I've never been to an auction before?
It's really very easy and enjoyable and there's absolutely no pressure. What's more you won't end up buying a car because you scratched your nose. Our highly trained auctioneers know a genuine bid when they see one.

What about protecting my new car?
Most Turners branches offer full insurance cover and mechanical warranties... on-the-spot. Which means you can drive away completely covered. After all, no matter how careful you are and no matter how sound your car may be, you just don't know what's around the corner. Ask your Turners consultant for more information.
 
 
What does it cost me to buy at auction?
When you buy a car privately, you put a lot of faith in a complete stranger. Is the car really theirs? Is there finance still owing? Are the vehicle description details correct?

At Turners we provide protection for you as a purchaser as part of the condition of purchase. TPP (Turners Purchase Protection) provides you with both ownership and detail guarantees.

TPP charges are additional to the bid price, and are structured as follows:
Purchase price up to $499 = $110
Purchase price $500 to $1,999 = $210
Purchase price $2,000 to $9,999 =  $315
$10,000 plus = $415

If a vehicle is sold unregistered (no licence plates) there is also an additional $400 "on road costs" to have the vehicle registered.
All these fees are GST inclusive and include the change of ownership fee where applicable and TPP (Turners Purchase Protection).  

 

How do I pay for my car?
All you need on the day is a deposit of $500 or 10% of the bid price (whichever is greater). This can paid by bank cheque, eftpos, major credit cards or cash.

 The balance can be paid by :

   Turners Finance, yes you can have your finance approved at Turners it's just so simple!
         A) Internet banking (please remember this is processed over night so you can pick up your vehicle once
             we have cleared funds)
         B) Bank cheque
         C) Eftpos (please check with your bank as all banks have eftpos withdrawal limits)
         D) All major credit cards (a 1.5% convenience fee applies)
         E) Cash

 

How do I pay for my car?
All you need on the day is $500 deposit paid by bank cheque, eftpos, major credit cards or cash. The balance can be paid by end of the day of the auction or if its a weekend or evening auction end of the following working day and of course you can finance with us also.

'Excel' Motor Vehicle Mechanical Breakdown Insurance                                       

As we all know, mechanical problems can befall even the soundest of cars. So why leave anything to chance? Drive your new car away from auction safe in the knowledge that you are covered against mechanical breakdown.

Our Excel Motor Vehicle Mechanical Breakdown Insurance pays the parts and labour on all main engine components to an individual claim limit of $2,000 and a total mechanical breakdown insurance limit of $3,000. There are 12, 24 and 36 month options availalbe. To arrange Excel cover, talk to a Turners consultant.
 
From $390 (including GST)

 

'Exceed' Ultra Motor Vehicle Mechanical Breakdown Insurance                         

Our Exceed Ultra Motor Vehicle Mechanical Breakdown Insurance pays the parts and labour on a broad range of vehicle components up to an individual claim limit of $3,000 and a total mechanical breakdown insurance limit of $6,000.

There are 12, 24 and 36 month options availalbe. To arrange Exceed cover, talk to a Turners consultant.
 
From $570 (including GST).

 

What are the Terms & Conditions of Auction?
Please view the Terms and Conditions of Auction page


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